Privacy Policy And Treatment Of Personal Data

1. Introduction

LInkme-Up, is the owner of the treatment of the personal information of the users of the website The present policy regulates the collection, storage, treatment, administration, transference, transmission and protection of that information which is received from third parties through different information collection channels. Upon entering your data and information, visitors and users of our Website expressly grant their consent to the use of said data pursuant to that which is described in this Privacy Policy.In compliance with Decree 1377 of 2013, we would like to inform the holders of personal information that Linkme-Up carries out the following types of treatment of personal data. The types of treatment that are outlined upon continuation must be expressly and knowingly authorized by the holders of said data prior to their treatment:

  • Information collection on the users and clients of the Website.
  • Storage in our information databases of the information collected on our users, clients or suppliers of services of Linkme-Up for the ends indicated in these policies.
  • Use of the information provided by the users and holders of personal information for the ends set forth in this Policy.
  • Transference to third parties of the personal data for the effects of marketing and other aims that are described in the present document.
Protection of Personal Data

Linkme-Up is committed to protecting your privacy and guaranteeing your rights to habeas data so that you can know, update and correct the personal data administered. For this reason, we inform you that pursuant to Law 1581 of 2012 and Decree 1377 of 2013, as the holder of personal data, you have the following rights:To know, update and correct your personal information. This right can be exercised, among others, with regards to your partial, imprecise, incomplete or fragmented personal information that is introduced erroneously or whose treatment is expressly prohibited and has not been duly authorized.Present any complaints due to infractions of Law 1581 of 2012 and Decree 1377 of 2013 before the Superintendence of Industry and Commerce.

  1. Revoke your authorization and/or request the elimination of your personal data from the databases provided there is no legal responsibility or obligation of a contractual nature by the holder, in virtue of which the holder shall not have the right to request the elimination of personal data.
  2. Request and gain access at no cost to your personal data which has been the object of treatment.

The use, determined by the distinct aims, previously indicated and which include sending commercial and advertising related information on the products and/or services that Linkme-Up offers, can be carried out through: (i) email, (ii) text messages (SMS) and/or (iii) telephone calls (cellular phones or landlines).The holders of the information recognize that the provision of their Personal Information and Data is done voluntarily, keeping in mind the characteristics set in place for such purposes and the authority for it to be used by Linkme-Up, and in the understanding that such information shall be part of a file and/or database that will contain their profile, which can be used by Linkme-Up under the terms and conditions established herein for such ends.

Content of Information
  • Personal identification information (PII) such as full names, telephone numbers, addresses and other types of information that allow for identifying users. Also, personal information will be requested to buy services, such as: (i) full name; (ii) address; (iii) email address; (iv) date of birth; (v) telephone number; and (vi) information related to the payment method.• IP address with the aim of diagnosing problems or issues with our server, as well as to be able to manage its Website. An IP address is a number that is assigned to your computer when you use internet. Your IP address is also used to help identify you in a particular session and to collect general demographic information.• Email for using the Website.
Aim and use of collected information

Linkme-Up collects personal data and information on users to be used for the following aims:

  1. To manage the Website in which the user enters with the purpose of exploring options and/or possible promotions.
  2. To fully carry out with the services contracted by the clients in accordance with the contracted package and the options offered in each of the same.
  3. To complement the information and, in general, carry out the necessary actions to manage the requests, complaints and claims presented by the users and by third parties and to direct them to the responsible areas for the issuance of the corresponding responses.
  4. To send information and commercial service offerings from Linkme-Up, as well as carrying out marketing and/or the commercialization of services that it offers or that it may offer or provide.
  5. To carry out market, statistical, survey studies or market trend studies as well as satisfaction surveys on services provided.
  6. To transmit personal data to third parties with whom contracts have been entered into with this objective, for commercial, administrative and/or operational purposes.
  7. To manage all the necessary information for compliance to tax obligations and commercial, corporate and accounting records.
  8. To be able to identify users when they enter the Website.
  9. To proceed to the invoicing and charging of services
  10. To send information or messages regarding new products and/or services, show the current advertisements or promotions being offered, banners, news about services provided and any other information deemed pertinent.
  11. To share personal data with service or outsourcing companies that contribute to improving or facilitating operations through Linkme-Up, among which are payment methods, insurance or intermediaries in payment processes. Linkme-Up will oversee that the policies of third parties have standards similar to the present Policy, through the signing of agreements, pacts and/or contracts.
Reliability of Information

The client authorizes Linkme-Up to share your Personal Data with commercial partners who will develop and carry out the service chosen by the user. Likewise, it authorizes Linkme-Up and its commercial partners to utilize the Personal Data provided in the management of Linkme-Up and within the commercial alliances to which Linkme-Up subscribes to create added value. For this reason, you authorize Linkme-Up to save, update, process, consult and treat the data provided in the forms established in the present Policy.


The user acknowledges and accepts that Linkme-Up may utilize Cookies. The information contained in the ‘Cookies’ is used e.g. to control sessions, in particular better navigation and to obtain a higher performance as a friendly user of the website and to store personal information related with identification. The majority of browsers on the web accept cookies automatically. The user can avoid this by changing the configuration of the browser. The user can eliminate the stored cookies saved on the PC at any moment by deleting the temporary internet files (“Tools/Extras in the browser bar—Internet options”).


Our services are only available to adult persons who are legally capable of entering into a contract. Therefore, those who do not meet this condition must abstain from providing personal information to be included in our databases. Linkme-Up shall not treat sensitive data of minors, as duly set forth and defined in Law 1581 of 2012 as those that affect the privacy of the holder or whose improper use may generate forms of discrimination such as those that reveal union membership, racial or ethnic origins, political leanings, religious, moral or philosophical beliefs, the belonging to unions, social organizations, human rights organizations or that advocate for the interests of any political party or that guarantee the rights and guarantees of opposing political parties.


To gain access to any of our packages, you must be aware of the following requirements:

  1. Be at least 21 years old to access any of our services.
  2. Have an account on our website
  3. Use your real name on the profile.
  4. Use the services in a professional manner.
  5. In no case shall the user reveal information to which they have no right to share.

Linkme-Up is not responsible for any outcome derived from the improper entering of third parties to the databases and/or for any technical glitch in the functioning and/or safekeeping of data in the information storage system, for reasons which are beyond their personal liability. Linkme-Up is not responsible for illegal interceptions or violations of its systems or databases by non-authorized persons. It is furthermore not responsible for the improper use of information obtained by these means.

Client Service

To attend to any doubt, consultation, complaint, questions, claim or request of any type of information related to your personal data, particularly, to exercise your rights to know, update, correct and eliminate information or revoke the authorization previously given, the user must write to the following email: info@linkme-up.comThe maximum period of time to respond to any claim shall be fifteen (15) banking days counted from the day immediately following the date received. When it is not possible to attend to the claim within this period of time, the interested party shall be notified of the reasons for the delay in responding and the date on which the claim will be responded to, which in no case shall exceed eight (8) banking days following the lapse of the initial period.


Our Policy with respect to the sending of emails shall have the following aims as a principal means of our business:

- After registering, to notify you of your account information

- Emails with reminders of promotions or possible plans of interest in accordance with the selected plans.


Linkme-Up reserves the right to modify this policy at any moment and without prior notice. Any and all modifications shall take effect and be applicable to related third parties as of their publication on the corresponding channels.